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Mark Olson - Upheaval Advisor
Mark is an experienced IT executive with a focus on developing quality leaders and driving a positive and productive culture. As a Vice President in USANA Health Sciences IT department, Mark has been a leader in changing the culture of the organization to focus on delivering rapid solutions that create a great customer experience. This was done by implementing Agile development practices with an emphasis on software quality assurance. Those efforts have increased code deployment by 60% as measured by our weekly scorecard metrics.

Mark is an extremely effective problem solver with 20+ years in technology roles, leveraging analytics, strategic thinking, and an open attitude, to deliver results against business objectives. As an example, Mark has created a global helpdesk/desktop management team that has reduced overall costs by 50%, enabling 2,000 employees in 24 locations with improved working environments through standardized processes, technical solutions, and global vendor agreements.

In the past year, Mark has owned the design and execution of the strategic plan for re-implementing a global ERP/MRP system to support USANA’s two primary manufacturing locations in Beijing, CN and Salt Lake City, UT using Oracle ERP. That effort is a multi-year, multi-million dollar project that will dramatically increase (at least 3x) USANA’s ability to support our manufacturing and fulfillment needs for at least the next 15 years.